I wanted to take the time to compliment you on one of your salesmen who met with my wife and me yesterday. Even though Robby Duncan was very well-spoken when he called to set an appointment to discuss my insurance claim, my expectations were low based on the roofing salesmen I have met so far. However, my preconceived notion was wrong. I manage a sales department of ten high-level salesmen who sell a line of medical prosthetics to doctors. I would put any one of my salesmen’s abilities up against any salesman selling any other product, and my guys would excel. Robby Duncan came to my home to sell me on why I should hire him to replace my roof, and when he left, I realized my wife and I had spoken to the best salesman I’d ever seen! He realized right away that my wife was the person who needed to be sold and walked her around the outside of our home, talking about which shingle colors would go best with our brick and trim. Then he sat down with us, explained the very confusing insurance documents, assured us his support staff would make sure we were fairly compensated by my insurance company, and walked us through the steps involved in properly replacing our roof. Basically, he told us he would take care of everything, including the invoicing my insurance company required and even the paperwork for my mortgage company. He said we could relax and let everything fall into place. He told us he is the right guy to complete my project, and I have absolutely no doubt. I would steal him away from you in a heartbeat, but I’ll bet I couldn’t afford him. My wife suggested that I contact Robby’s company after seeing numerous recommendations on the Southlake Moms website. Everything that I have heard about Robby is positive, and now I have experienced it firsthand.
Curtis Calloway
Grapevine, Texas